Privacy Policy

Effective Date: September 8, 2024

Urban Yoga Mats (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information that you provide to us. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect it.

1. Information We Collect

When you visit or make a purchase from https://urbanyogamats.com (the “Site”), we collect the following types of personal information:

Personal Identifiable Information (PII):
- Name
- Email Address
- Shipping Address
- Billing Address
- Phone Number
- Payment Information (such as credit card or bank details)
Automatically Collected Information:
- IP Address
- Browser Type
- Device Information
- Cookies and Tracking Technologies (to analyze usage and enhance your experience on our website)

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders, including delivery and payment processing.
To communicate with you about your orders, products, services, and promotional offers.
To provide you with customer support.
To improve our website, products, and services.
To comply with legal obligations, prevent fraud, and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your personal information with:

Service Providers: Third parties such as payment processors, shipping companies, and IT service providers that help us fulfill your orders.
Legal Compliance: We may disclose your information to comply with legal obligations or in response to valid legal requests, such as a subpoena, court order, or government regulations.

4. Payment Information

All payment transactions are processed securely through trusted third-party payment gateways. We do not store your full credit card or bank details on our servers. Your payment information is handled securely by our payment gateway partners and is used solely to complete your purchase.

5. Security

We take reasonable precautions to protect your personal information. While no method of transmission over the internet is 100% secure, we implement industry-standard practices, including encryption technologies and secure socket layer (SSL) protocols, to protect your data.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze trends, and track user activity on the site. You may adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any external websites you visit.

8. Your Rights

You have the right to access, update, or request deletion of your personal information. If you would like to exercise these rights, please contact us at the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: urbanyogamats@gmail.com